Question 1

HOW DO WE START?

Accepted Answer

To kickstart your creative journey with Inner G Design Co., simply send an email to delante@innergdesignco.com submit form on our website with comprehensive project details. The more information you provide, the better we can tailor the perfect solution for you.

Question 2

WHAT IS THE BEST WAY TO CONTACT INNERG DESIGN CO.?

Accepted Answer

For seamless communication, the best way to reach us is through email at delante@innergdesignco.com. We are always ready to engage with you and bring your creative visions to life.

Question 3

HOW LONG IS THE TURNAROUND?

Accepted Answer

Each project is unique, and turnaround times vary accordingly. Rest assured, we will provide an accurate estimate before starting the project. To secure an agreed-upon deadline, a deposit is required. For urgent requests, a rush fee may be applied.

Question 4

HOW MUCH DOES IT COST?

Accepted Answer

Each project is unique, and costs vary accordingly. We offer reasonable rates for custom, high-quality work. To get a personalized quote for your next project, send an email to delante@innergdesignco.com or fill out a form on our website.

Question 5

WHY ARE YOUR PRICES SO LOW/HIGH?

Accepted Answer

We pride ourselves on offering fair pricing for our exceptional design services. The cost depends on the complexity and individuality of each project. Our rates reflect the expertise, quality, attention to detail, and the inclusion of design assets like stock photos, fonts, and graphic elements.

Question 6

HOW DOES YOUR CLIENT PROCESS WORK?

Accepted Answer

Our design process is simple and collaborative:

1. We schedule a call to clarify project details.

2. We propose the project fees and schedule.

3. Once the proposal is accepted, we will send over a contract, questionnaire, and a deposit invoice for 50% of the project fees.

4. An invoice for  the remaining balance will be sent after the deliverables are approved.

5. Deliverables will be sent once the remaining balance is paid.

Question 7

WHAT IF I DONT LIKE THE DESIGN?

Accepted Answer

We aim for your complete satisfaction and offer revisions based on the agreed terms of your project. The number of revisions included varies, and exceeding the agreed limit may incur additional fees. Your deposit may not be fully refundable and may serve as a cancellation fee.

Question 8

WHAT DESIGN SOFTWARE DO YOU USE?

Accepted Answer

We utilize Adobe Creative Cloud applications, including Photoshop, Illustrator, Indesign, and After Effects to bring your ideas to life with precision and creativity.

Question 9

CAN YOU SEND ME THE .PSD FILE?

Accepted Answer

Upon request, .psd files and other source files are available. Please note that they are not automatically included with your project, and additional fees apply.

Question 10

DO YOU PRINT?

Accepted Answer

Yes, we offer printing services in collaboration with trusted printers nationwide. Should you wish to have your designs printed, we can arrange it and usually deliver within 5-10 business days. Feel free to request a quote!

Question 11

WHERE ARE YOU LOCATED?

Accepted Answer

While we operate our graphic design business from Washington, DC, our services extend worldwide. No matter where you are, we are here to elevate your creative vision.

Question 12

HOW LONG HAVE YOU BEEN DESIGNING?

Accepted Answer

We have been passionately designing for businesses and individuals since 2011.

FREQUENTLY ASKED QUESTIONS